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Safety Before All
Information about the intended use, safe use and reporting of safety concerns relating to Mythic Gear products.
Our Commitment
Mythic Gear is committed to offering products that are safe for their intended use and to meeting applicable product safety requirements in the markets where our products are offered.
Know Your Gear
Mythic Gear products are made to order through third-party production and fulfilment partners.
Product materials, composition, care instructions and other relevant information may vary by garment and are provided on the applicable product listing or garment label where appropriate.
Customers should follow the care instructions supplied with their garment.
Intended Use
Apparel should be used only for its intended purpose.
Do not continue using a product if it appears damaged in a way that could create a safety concern.
If you experience an unexpected reaction or believe a product may present a safety risk, discontinue use and contact us so the issue can be reviewed.
European Union
For products made available to customers in the European Union, relevant product safety obligations may include requirements under the EU General Product Safety Regulation (GPSR).
Applicable manufacturer, product identification, safety information and EU Responsible Person details are provided where required.
These details may vary depending on the specific product and production partner.
Report A Concern
If you believe a Mythic Gear product presents a safety issue, please contact us as soon as possible.
Where available, please include:
What Happens Next
We will review reported safety concerns and work with the relevant production, fulfilment or supply-chain partners where appropriate.
Where a product is identified as presenting a safety risk, appropriate corrective action may be taken in accordance with applicable law.
This may include providing safety information, correcting an issue, withdrawing affected products or conducting a recall where required.
Nothing on this page excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under applicable consumer protection or product safety laws.